Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase a nutritional supplement from our website, as part of the buying and selling process, we collect the personal information you give us, such as your name, mailing address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a purchase, to verify your credit card, to place an order, or to arrange for a delivery or return a purchase, we imply that you consent to our collecting that information and using it for that specific reason.

If we ask for your personal information for a secondary reason, like marketing, then we will either ask you directly for your express consent or provide you with an opportunity to say “no” or opt-out.

How do I withdraw my consent?

You may withdraw your consent to be contacted and for the continued collection, use, or disclosure of your personal information, at any time, by contacting us at CustomerService@tessmed.com or mailing us at:

Tesseract Medical Research, LLC
1370 Trancas St., 376
Napa, CA, 94558, United States

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - WEBSITE

Our web store is hosted. The host provides us with an online e-commerce platform that enables us to sell our supplements to you.

Your data is stored through the host’s data storage, databases, and the general application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then the host stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Complying with PCI-DSS requirements ensures the secure handling of your credit card information by our web store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by Tesseract will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to Tesseract.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you understand the manner in which your personal information is handled by these providers.

In particular, remember that certain providers are located in or have facilities located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information might become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you live in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction can be subject to disclosure under U.S. legislation, such as the Patriot Act.

If you leave our web store or are redirected to a third-party website or application, then you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on the links on our web store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your personal information is not lost or inappropriately misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, then the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100-percent secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Our website uses cookies. Through the settings on your web browser, you can choose if you want to opt-out of cookie use or not.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

Tesseract reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately on their posting to the website. If we make material changes to this policy, then we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, then your information may be transferred to the new owners so we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you want to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, then contact our Privacy Compliance Officer at admin@tessmed.com or by mail at TESSERACT MEDICAL RESEARCH® , LLC

Attn: Privacy Compliance Officer
Box 376 Napa, CA, 94558, United States
(last updated May 31, 2022)